Learn the Secret

to creating systems and processes in your business

Download 11 Steps to Better Systems
What you will learn...
John's clients have benefited from his wealth of practical experience working with businesses in many fields, across Australia and New Zealand, in Malaysia, the Philippines and elsewhere.
Whether you're exploring how AI can help with your business systems, creating your systems from scratch using online tools, or you've hired a consultant to work with, the principles outlined here will help you achieve a significantly better outcome. 49 pages of gold.
Creating systems is something that most business owners will see as a challenge when they attempt to create user-friendly processes for their teams. These challenges include:
  • Learning how to extract the key information from those with the expertise and experience
  • Making sure that team members will implement the processes and hold themselves accountable as they implement them - achieving true buy-in from the team
  • Knowing how to capture the various options that will always exist in real-world processes without losing the overall flow
  • Making sure that all learning styles will be reflected in these processes (i.e. visual, auditory, read/write, and kinaesthetic)
  • Managing changes in the processes as they occur to maintain consistency over time
… and many more.

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What our clients tell us...
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★★★★★
Thanks to John, the session we had to map out the workflow of our new programs was exceptionally valuable.
He is very skilled in drawing out the fine details that are easily missed. Having this in an easy to read, image based, map made it very easy to get our team to buy into what is required to deliver these programs at a world class level.
The training time needed to get the teams up to speed was cut by 70% compared to what it would usually take to get them up to speed.

Thanks again John
Great service.
Adam Houlahan, Brisbane
★★★★★
Our business had systems, but they just weren’t effectively communicated or understood by our team, and things were falling through the cracks. Steps were regularly being missed or forgotten and we were needing to put out fires on a consistent basis. We knew we needed to do something that would enable us and our team to be able to see and follow the processes and procedures easily and keep the necessary records, in a simple easy-to-access place.
Enter John Tonkin and Brain In A Box (BIAB). John came very highly recommended by our business mentor, and we were not disappointed in any way. John helped us to map out our systems for the entire business, covering everything from cleaning to building partnerships, and created an intranet site to house it all – a virtual one-stop-shop. Then he worked very closely with us for an entire week, asking questions, making suggestions, listening patiently as we explained things, or worked things out that we hadn’t considered yet, and always with patience and a sense of humour to lighten the moment. He also showed us how we could streamline and automate our processes to reduce unnecessary hours of administrative work, allowing us more time to focus on the real business of providing for our clients.
John was tireless and enthusiastic. He was passionate about making everything work for us, and went above and beyond what we had even expected and hoped for. We look forward to continuing to work with BIAB as our business grows and develops and highly recommend BIAB to every business out there!
Kylie Bryde, Brisbane
★★★★★
If you are expanding your business and can’t sacrifice quality, John’s help is an absolute must!  I am the founder of a successful investment firm and the tools John has given my team have allowed us to expand with fewer staff and our communication is so much more clear. It makes everyone feel understood and the business is safer and moving much faster. 
Jeff Bland, Salt Lake City
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